Suit Says Conservice Charges Tenants Illegal Service Fee on Utility Bills

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Two Florida consumers have filed a proposed class action lawsuit against Conservice, Inc. that claims the company charged an illegal monthly service fee for providing utility billing services. According to the complaint, the defendant was contracted by the owner of the plaintiffs’ apartment building and paid to prepare monthly billing statements for tenants and unit owners. The plaintiffs allege, however, that Conservice charged them a monthly “service fee” of $4 even though it was already being paid by the building’s owner for its services. The suit argues that this practice of “double-dipping” is illegal and that the plaintiffs never consented to or contracted with the defendant for this extra fee.