Royal Seas Cruises, Inc. is on the receiving end of a proposed class action lawsuit that accuses the travel company of placing unlawful robocalls to consumers’ cell phones.
The plaintiff in the case claims she received an unsolicited call from Royal Seas during which the defendant attempted to market its cruise products and services using a pre-recorded voice message. Despite the woman’s request that the company stop calling her, she allegedly received at least four more pre-recorded calls that same month.
The plaintiff says she had no prior business relationship with Royal Seas and never provided consent to receive the telemarketing calls. Moreover, the woman’s cell phone number, the case says, had been listed on the Do Not Call Registry for at least three years prior to receiving the first call.
The case claims the defendant’s conduct violated the federal Telephone Consumer Protection Act and caused the plaintiff “actual harm in the form of annoyance, nuisance, and invasion of privacy.”