NY Woman Files Suit Against MRS BPO Over ‘Misleading’ Debt Collection Letter

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A New York woman has filed suit against debt collector MRS BPO, LLC claiming the defendant demanded an illegal collection fee in a collection letter it sent her. The letter allegedly contained a “PRINCIPAL BALANCE” of $1,251.87 and “VERIZON COLLECTION FEES” amounting to $112.66. The plaintiff claims she canceled her Verizon account during a trial period before any charges could accrue, meaning the alleged debt in the letter was “erroneous and outright fraudulent,” according to the suit. The complaint further argues that the defendant’s collection fee was contingent upon the total amount of money MRS BPO collected and was not due until the plaintiff made payments. Therefore, the suit claims, the defendant’s letter was misleading and attempted to collect an illegal fee in alleged violation of the Fair Debt Collection Practices Act.