A California consumer alleges in a proposed class action that Lyft ran afoul of the Telephone Consumer Protection Act (TCPA) when it intentionally placed at least one automated call to her cell phone without consent to do so.
According to the lawsuit, the reported call from Lyft displayed the “common signs” of being placed by way of an automated telephone dialing system. The plaintiff claims she received a call from Lyft in February 2019 that dropped after only a short period of time during which she did not answer the phone.
The case goes on to say the plaintiff’s attorney called the number from which Lyft contacted the woman, and eventually connected with a live agent who offered to help the attorney set up a Lyft account. Lyft, the lawsuit alleges, places such calls as a means to solicit drivers to sign up for its ride-share business, and does so despite whether or not an individual has any prior relationship with the company.
The lawsuit looks to cover a proposed class of individuals in the United States who received from Lyft a call that utilized a pre-recorded voice and was placed by way of an automated telephone dialing system within the last two years.