A proposed class action lawsuit filed in California claims LG Electronics U.S.A., Inc. sells refrigerators that are inherently defective. According to the case, the fridges’ linear compressor – or, the “motor” of the unit – fails prematurely, which prevents the appliances from performing “their most basic function” of cooling.
The case alleges that the fridges, despite LG’s claims that they will last 20 years, often fail within a matter of three years. When customers attempt to have them repaired, LG, the suit says, has either “attempted futile repairs” or replaced broken compressors with other defective parts that will inevitably fail. Further, the suit says LG repair providers are already “overwhelmed” with work and are not permitted to bring replacement compressors to the initial visit, which “unnecessarily extend[s] the time consumers must wait before receiving a repair.” As a result, the lawsuit alleges, consumers are left without working refrigerators for days or weeks on end.
LG has apparently known about the alleged issue with its fridges for years yet has continued selling them to unsuspecting customers.
The case cites a similar suit, Clark v. LG Elecs. USA, Inc., No. 3:13-CV-485, that was filed over the allegedly defective fridges and settled in 2014. The current lawsuit, however, seeks to cover refrigerators purchased after January 29, 2014 that were not part of the previous case.