From Virginia comes a proposed class action lawsuit in which the plaintiff claims Nationwide Recovery Service, Inc. violated the Telephone Consumer Protection Act (TCPA) and Fair Debt Collection Practices Act (FDCPA) in the course of placing calls to consumers, including to those who supposedly owe debts to the company.
The plaintiff, an Alexandria resident, claims she began receiving calls from the defendant sometime in early 2018. During a February call, the lawsuit says, the plaintiff spoke to a representative and instructed the company to stop calling her cell phone. Later that same month—and again in April—the plaintiff had similar interactions with the defendant, the suit continues, with the woman instructing the representative to stop calling during each exchange.
The case claims the alleged calls were placed through an automatic dialing system utilizing technology that can in effect predict when a consumer may answer the phone or be available to take a call.