Lawsuit: HealthPort-IOD Companies Charge Unreasonable Fees for PHI

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Three of the country’s largest release of information (ROI) service providers are the defendants in a proposed class action that claims the companies’ alleged practice of charging unreasonable fees for the processing and fulfillment of requests for patients’ electronically stored personal health information (PHI) has caused actual monetary harm. The 73-page lawsuit against defendants HealthPort Technologies, LLC and IOD Incorporated—whom the case says merged into HealthPort-IOD in 2015 and now go by CIOX Health, LLC—summarily alleges the companies “continue to unreasonably bill individuals when they request copies of their electronically stored PHI in electronic format.”