A New Jersey consumer claims the replacement brakes installed on his Audi Q7 SUV emit a “loud, high-pitched squealing noise” at stops.
According to a proposed class action, the plaintiff began noticing the noise approximately six months after he had his brakes replaced with Original Equipment Manufacturer (OEM) parts at an authorized Audi dealership in accordance with “uniform practices and procedures” specified by defendants Audi AG and Audi of America, LLC. After taking his car back to the dealership to have the new brakes inspected, the complaint says, the man was allegedly told “there is no fix” for the supposed defect and that the car’s manufacturer “considers brake noise acceptable.”
The plaintiff claims he and other New Jersey Q7 drivers paid approximately $1,700.00 to replace their brakes with certified Audi replacement parts only to find out later that the parts were defective. Audi, the lawsuit argues, should have known the replacement brakes would squeal yet failed to inform its customers of the alleged issue before selling them the new parts.
According to the suit, the squealing noise is a “recognized side effect” of a modification Audi implemented to improve the performance of its replacement brakes. The defendants, however, have offered no remedy for the alleged defect, the case attests, and have left proposed class members “stuck with the embarrassment and chagrin of driving a luxury vehicle that routinely emits a loud and noticeable squealing noise at stops.”
The case, which was recently removed from state to federal court, seeks to cover a proposed class of New Jersey citizens who had replacement brakes installed on their Q7 vehicles by authorized Audi dealerships in New Jersey anytime since July 19, 2012.