The entities that operate Holiday Cruise Line and Grand Bahama Cruise Line are the defendants in a proposed class action wherein a Texas consumer claims to have received unsolicited, automatically generated calls from the companies in contrivance with federal law.
According to the complaint, defendants Consolidated World Travel and Ultimate Vacation Group ran afoul of the Telephone Consumer Protection Act (TCPA) by using an automatic telephone dialing system to place non-emergency calls to proposed class members without consent to do so. The case claims each call made use of an artificial or prerecorded voice and was placed to individuals who were not customers nor subscribers to the defendants’ services. The plaintiff asserts he never provided either company with any personal information, including his cell phone number, nor with prior express consent before receiving the calls.
The case argues that proposed class members, i.e. individuals who received an auto-generated call from Holiday Cruise Line and/or Grand Bahama Cruise Line within the last four years without first providing express consent to receive such calls, should be entitled to $500 for each TCPA violation.