A proposed class action out of Arkansas federal court accuses Wakefield & Associates of Fair Debt Collection Practices Act (FDCPA) violations.
According to the lawsuit, following a car accident in May 2017, the plaintiff was transported to Ozark Medical Health Center in Arkansas by way of an air ambulance provided by Air Evac EMS, Inc. (Air Evac). The plaintiff alleges that she did not make the decision to be transported via the air ambulance, nor was she notified of the price. Nevertheless, the plaintiff claims that in November 2017, she received a bill from Air Evac for $41,997.57 that she then disputed. In January 2018, after receiving $10,000 from the plaintiff’s insurers, Air Evac allegedly sent a revised bill of $31,997.57 with no indication of an interest charge. In February 2018, Air Evac allegedly placed the account with the defendant for collection.
The plaintiff claims she then received a collection letter from the defendant disclosing that interest had accrued in the amount of $336.63. After disputing the alleged debt and requesting verification, the plaintiff then received a second letter from the defendant in March 2018 that listed an interest amount of $547.02. The lawsuit alleges that the defendant violated the FDCPA by unlawfully applying interest charges that were not authorized by Air Evac, failing to indicate the rate at which interest accrued, and falsely representing the debt amount.