FDCPA Suit Filed Against Convergent Outsourcing

New to ClassAction.org? Read our Newswire Disclaimer

Convergent Outsourcing, Inc. is on the receiving end of a proposed class action alleging violations of the Fair Debt Collection Practices Act (FDCPA). According to the complaint, the plaintiff received a collection letter from the defendant regarding a debt purportedly owed to “Optimum” that the man says was “fictitious.” The lawsuit claims the Optimum account referenced in the letter was never owned by the plaintiff and the letter, therefore, misrepresented the debt’s legal status.

The case takes further issue with the defendant’s supposedly unclear identification of the plaintiff’s creditor. The complaint argues that the New York State Department of State Division of Corporations lists at least 500 entities that begin with “Optimum,” and the unsophisticated consumer would be unsure upon reading the defendant’s letter as to which entity the debt was supposedly owed.