FDCPA Class Action Filed Against Synergetic Communication, Inc.

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A consumer class action has been filed against Synergetic Communication, Inc. over claims that the debt collection agency breached regulations set forth by the Fair Debt Collection Practices Act (FDCPA). The lawsuit claims a non-FDCPA-compliant letter sent by the defendant to the plaintiff could be misunderstood by the unsophisticated consumer because it fails to note via safe harbor language whether the debt amount is accruing interest and fees. This omission, along with failing to note the date that the amount of debt owed was calculated, could lead the debtor to be confused as to the exact total balance owed, which may be greater than that listed on the collection letter.