in Newswire Published on September 29, 2017

Contract Callers Sued Over Online ‘Processing Fee’

Last Updated on May 8, 2018

Cole v. Contract Callers, Inc.

Filed: September 25, 2017 ◆§ 1:17-cv-03736-WSD-CMS

Contract Callers, Inc. is on the receiving end of a proposed class action lawsuit that claims the debt collector charged an illegal 'processing fee' for online payments.

Defendant(s)

Contract Callers, Inc.

Law(s)

Fair Debt Collection Practices Act

State(s)

Georgia

Contract Callers, Inc. is on the receiving end of a proposed class action lawsuit that claims the debt collector charged an illegal “processing fee” for online payments. According to the complaint, the plaintiff received a collection notice from the defendant informing her that she could make payments online for a processing fee of $5. The suit argues that Contract Callers “has no legal or contractual right” to charge the extra fee and that the letter, as a result, failed to comply with the Fair Debt Collection Practices Act.

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