Consumer Claims Frontline Asset Strategies, Velocity Investments Overshadowed Debt Dispute Rights

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Frontline Asset Strategies, LLC and Velocity Investments, LLC find themselves as defendants in a proposed class action filed in New York that alleges the companies violated debt collection law by improperly disclosing a consumer’s rights within a letter.

The complaint alleges the letter directed the recipient to an explanation of her debt dispute rights—which was written on the back of the notice—with a statement at the bottom of the front side that read, “Please see the reverse side or next page for important consumer notices.” The statement was “set forth in the same font size and type face as the entire body of the Letter,” making it easy for the plaintiff to overlook, the case claims.

The suit argues that the manner in which the defendants presented the consumer’s rights within the letter would “discourage” her from exercising them.