A Georgia consumer has filed a proposed class action against Coast to Coast Financial Solutions, Inc. over claims that the debt collector attempted to collect more money than the plaintiff legally owed by charging processing fees.
The defendant allegedly sent the plaintiff a letter in January 2018 regarding an obligation owed to Waste Industries. The letter indicated that a $5.00 processing fee would be charged if she elected to pay via phone or online. The suit argues that this fee was neither permissible under the Fair Debt Collection Practices Act (FDCPA) nor allowed by the “agreement creating the debt.”
“Defendant misled and deceived Plaintiff into the belief that she falsely owed an additional $5.00 of the debt, when this charge is a violation of the FDCPA,” the complaint summarizes.