in Newswire September 27, 2019

Class Action: Southwest Airlines Secretly Records Rapid Rewards Customer Service Calls

by Erin Gilmore

Last Updated on September 27, 2019

Clark-Alonso v. Southwest Airlines Co.

Filed: September 26, 2019 § 3:19-cv-06113

Southwest Airlines Co. has been hit with a proposed class action in which a California man alleges the airline secretly records telephone conversations on its Rapid Rewards customer service line without the caller’s knowledge or consent.

Law(s)

State(s)

California

Last Updated on September 27, 2019 — 2:09 PM

Erin Gilmore

erin@classaction.org

Erin works primarily on ClassAction.org’s newswire, reporting on cases as they happen.

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