in Newswire Published on September 27, 2019

Class Action: Southwest Airlines Secretly Records Rapid Rewards Customer Service Calls

Clark-Alonso v. Southwest Airlines Co.

Filed: September 26, 2019 § 3:19-cv-06113

Southwest Airlines Co. has been hit with a proposed class action in which a California man alleges the airline secretly records telephone conversations on its Rapid Rewards customer service line without the caller’s knowledge or consent.

Law(s)

State(s)

California

Categories

Privacy

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Last Updated on September 27, 2019 — 2:02 PM

Erin Shaak

erin@classaction.org

Erin works primarily on ClassAction.org’s newswire, reporting on cases as they happen.

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