$5M USAA Settlement Ends Class Action Lawsuit Alleging Unlawful Retention of Interest Collected on Late Fees
January 23, 2026 A $5M USAA settlement offers cash to consumers who received late fee refunds from USAA pursuant to a 2020 consent order.
Lawsuit Filings
New Class Action Lawsuit Accuses USAA Reserving ‘Real Membership’ Only for Officer-Class Customers
May 7, 2024 A proposed class action lawsuit accuses USAA of unfairly reserving “real membership” in the insurance company exclusively for officer-class customers.
USAA Refuses to Pay Lessees Proper Payout Amount for Totaled Cars, Class Action Says
September 21, 2023 A class action lawsuit claims USAA General Indemnity Company unlawfully fails to pay insureds with leased vehicles the amount owed after a car is deemed a total loss.
USAA Charges Enlisted Military Personnel Higher Insurance Premiums Than Officers for Same Coverage, Lawsuit Alleges
May 25, 2022 A class action alleges USAA Group has illegally discriminated against current/former enlisted military personnel on certain pay grades who have or had coverage for a vehicle garaged in Washington.
USAA Hit with Class Action Over Alleged Treatment of Officers Versus Enlisted Military Personnel
February 8, 2021 A class action claims USAA provides unlawfully disparate treatment to military officers and lower-ranked enlisted personnel who hold auto insurance policies.
Class Action Claims USAA Excludes Mandatory Fees from Total Loss Payments
July 16, 2020 According to a proposed class action, USAA has underpaid insureds whose vehicles were declared a total loss by systematically failing to include necessary state and dealer fees.