A California woman is the plaintiff in a proposed class action against defendant Assent, Inc., that claims the company violated the Telephone Consumer Protection Act by using an automated dialing service to call consumers without their consent. The plaintiff says she received a call from Assent and was transferred to a “Senior Supervisor” who explained that her number “came from the computer” and was called using an autodialer. From the complaint:
“Defendant illegally contacted Plaintiff and the Class members via their cellular telephones thereby causing Plaintiff and the Class members to incur certain cellular telephone charges or reduce cellular telephone time for which Plaintiff and the Class members previously paid, by having to retrieve or administer messages left by Defendant or their agents, during those illegal calls, and invading the privacy of said Plaintiff and the Class members.”
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