People who had their Kenmore, Frigidaire or Electrolux oven catch fire, overheat or melt.
What's Going On?
Allegations have surfaced that the thermostats in these ovens can burn out after the self-cleaning feature is used. As a result, it is believed that the ovens can get dangerously hot and potentially catch fire.
I’ve Had This Problem. What Can I Do?
Fill out the form on this page and tell us what happened to you. You may be able to join in on the litigation over the safety risk said to be presented by these ovens.
How Could a Class Action Lawsuit Help?
If the lawsuit is successful, you may be able to receive money for the cost of your oven and any property damage caused by a fire.
OK. What’s the Catch?
There is none! Attorneys working with ClassAction.org need to hear from more people with these ovens to help strengthen the litigation against Electrolux, the maker of the ovens.
If your Kenmore, Frigidaire or Electrolux oven caught fire, overheated or melted, you may be able to participate in a class action lawsuit to get your money back for the oven.
Fill out the form on this page to share your story and learn more about how you could join in on the case, or read on for more information.
What’s Going On?
A class action lawsuit has been filed in California alleging that certain Kenmore, Frigidaire and Electrolux ovens present a fire hazard.
It has been alleged that when the self-cleaning feature is used, the oven’s thermostat “burns out” or “self-destructs.” As a result, the ovens no longer regulate their temperature, can get dangerously hot and potentially catch fire.
The lawsuit claims that Electrolux knew about the problem for years, but failed to recall the ovens or inform the public that the appliances could pose a serious safety risk.
Reports of Self-Cleaning Ovens Overheating, Catching Fire
The plaintiffs in the lawsuit claim that they purchased a Kenmore Elite oven in June 2015. Several months later, they used the self-cleaning feature for the first time and discovered that, after several hours, the oven had stopped working. The homeowners hired a repairman who found that the range’s thermostat could not support the temperature reached when the self-cleaning feature was in use. The repairman installed a new thermostat for $200 and told them not to use the self-cleaning feature.
Dozens of consumers who experienced problems with their Kenmore ovens and ranges have posted similar complaints online. In many cases, these individuals said they noticed the unintended overheating in enough time to prevent the appliances from catching fire, but often had to disconnect the electricity running to these stoves to do so. Others claimed that when the ovens did catch fire, surrounding property was also damaged.
Some of these complaints can be read below [sic throughout]:
“On Christmas Eve this year, I preheated oven and smelled weird electric or plastic burning smell. Wasn't sure what smell was from, put muffins in to bake. Oven cooked way too hot and burnt muffins in 10 minutes. Turned oven off and sparks, smoke and black ash poured out of top…Clearly, the oven sparking and smoking was caused by a defect in their product. Afraid for my safety, I unplugged stove until I could hire my own repairman to come and diagnose stove…$260 repair, had to replace control board.” — CONSUMERAFFAIRS.COM, KARLA OF STANSBURY PARK, UT
“Our 5 year old Kenmore Elite Electric Range (model 790.9911) caught fire last night and we were very fortunate to have been in the room. I turned on one burner to heat water and turned the (convection) oven on to warm some food. Within 2 minutes, we heard an electrical crackling buzzing sound instead of the convection oven fan noise. I immediately tried to turn off the oven and black smoke began pouring out of the back of the oven and the stove would not turn off. Within seconds, flames were shooting out of the back of the oven where the vent grill is. My husband ran to turn off the main power in the house. Fortunately the flames extinguished themselves before catching fire to the cabinets.” — COMPLAINTSBOARD.COM, HYCE OF MASSACHUSETTS
“My Kenmore range turns on by itself. Last night, it turned on and my did not notice it. It got so hot that the oven glass shattered. It's unplugged now. No more Kenmore's for me.” — NEAL, COMPLAINTBOARD.COM
“About 10 -20 minutes into the self cleaning mode of our Kenmore range there was smoke billow out of the top that had the most incredibly strong and suffocating chemical smell. I immediately turned it off and tried opening all doors and windows while it was so hard to see and breathe through the dense smoke. I had to keep my mouth and nose covered with a towel, but my eyes burned severly for hours. I have been coughing and hacking eversince, (a month) and I am sure my lungs have been damaged. My husband, daughter and cat were in the home at the time, and they have similar symptoms. Never have I experience anything like this from a self cleaning stove.” — SUSAN, COMPLAINTBOARD.COM
“Oven starts to emit black smoke and bursts into flame. Happens at no specific temp. Afraid to use self clean mode. Doesn't happen all the time nut frequently enough that we can't use the oven unless someone keeps and eye on it. Oven is less than 3 years old and have only used it infrequently.” — MIKEY66, COMPLAINTBOARD.COM
“I have a Sears Kenmore Electric Range Model # 911.93488990 and was cooking dinner a few nights ago. I was just about to open the oven when the thing exploded and I screamed from the shock. After a few minutes I opened it and the whole element was on fire. After calling my Husband in from outside to see, we watched as the fire continued all around and the pieces just fell off. The only way we finally got it to stop was by disconnecting the oven.” — SADIE & RUBY, COMPLAINTBOARD.COM
How a Class Action Lawsuit Can Help
If the class action lawsuit is successful, potentially thousands of consumers could seek compensation for their stoves and any damage they caused. Furthermore, a lawsuit could help hold the manufacturer accountable for releasing the product into the marketplace.
Attorneys working with ClassAction.org are still investigating Kenmore oven issues. To help with their investigation, they’ve asked us to help connect them to people who had their Kenmore ovens catch fire. If this happened to you, tell us about it by contacting us here. You may be able to join in on a class action lawsuit and get your money back for the stove and any damage it caused.
Once you get in touch, one of the attorneys we work with may reach out to you directly to explain more. This doesn’t cost anything and you’re not obligated to take legal action simply because you contacted us or spoke with an attorney about your rights.