Did Airbnb Violate Illinois Privacy Law?

Last Updated on June 21, 2023

Investigation Complete

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At A Glance

This Alert Affects:
Illinois residents who used Airbnb as a host or guest and had to go through the company’s identity verification process.
What’s Going On?
Attorneys working with ClassAction.org have reason to believe Airbnb may have violated Illinois privacy law by collecting and storing facial scans from users’ photos and IDs, uploaded for verification purposes. Now, attorneys are gathering users of the vacation rental company to potentially take action through a process known as mass arbitration.
What Is Mass Arbitration?
Mass arbitration occurs when potentially hundreds or thousands of people file individual arbitration claims against the same company, at the same time and over the same issue. It’s different than class action litigation – but still allows consumers a chance to recover compensation for an alleged wrongdoing.
What Could I Get?
Illinois law provides that consumers who had their facial geometries or other biometrics illegally collected could be owed up to $5,000.