Consumers who received an offer for a vehicle service contract, similar to an extended warranty, from a company that is not their car dealership or vehicle manufacturer.
Should a consumer bring a legal action, the court may award actual damages, not less than $2500; punitive damages; reasonable attorneys' fees; and any other relief the court deems appropriate.
Companies sending offers for vehicle service contracts, which are similar to extended warranties.
The Drivers' Privacy Protection Act was enacted in 1994 to protect the privacy of personal information assembled by state DMVs.
Consumers who received offers in the mail for vehicle service contracts, which are similar to extended warranties, from a company that is not their car dealership or vehicle manufacturer may have legal recourse. It is believed that some companies may be violating a federal law known as the Drivers’ Privacy Protection Act by obtaining vehicle registration information to send these offers to consumers whose warranties are expiring or nearing expiration. According to the DPPA, vehicle registration information cannot be used for marketing purposes without the expressed and written consent of the consumer, which we believe has not been obtained prior to mailing these pieces.
Have You Received an Offer for a Vehicle Service Contract?
The DPPA allows individuals to whom the released information pertains the opportunity to pursue legal action against violators of the Act. According to the law, anyone who knowingly obtains, discloses or uses personal information from a motor vehicle record for a purpose not permitted by the Act could be liable to pay at least $2500 to the individual to whom the information pertains, among other damages.