Attorneys Investigating Lawsuits Over Unused and Expired Gift Cards

Last Updated on June 26, 2017

Investigation Complete

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At A Glance

This Alert Affects
Anyone who had problems using or redeeming gift cards.
What's Going On?
It has been alleged that a number of companies are violating federal and state laws when it comes to the use and sale of gift cards. Federal law requires gift cards to be valid for at least five years and to clearly disclose any applicable fees that could reduce their value. Some states also allow customers to redeem cash for the remaining value of their gift cards after they fall below a certain amount. If companies are failing to abide by these laws, customers who lost money after experiencing problems trying to use or redeem their cards may be able to sue.
Has a Lawsuit Been Filed?
Yes. Multiple retailers, including Borders, Hollister, Rue La La and Best Buy, have faced class action lawsuits over gift card law violations; however, attorneys believe that additional lawsuits could be filed against other companies. They would like to hear from anyone who experienced problems using gift cards to help with their investigation.
Type of Case
Class action