Anyone who purchased a Travelex/Transamerica single-trip travel insurance plan within the past three years and canceled their trip before departing.
What’s Going On?
Attorneys are investigating whether travelers who canceled before their scheduled departure dates are owed a refund for part of their insurance coverage.
Which Part of Their Coverage?
The part of the insurance policy that was meant to cover post-departure risks (such as lost baggage and medical emergencies) and was never provided.
What Can I Do?
If you purchased Travelex/Transamerica insurance within the past three years and canceled your trip before leaving, fill out the form on this page. You may be owed money back.
Attorneys working with ClassAction.org are looking to hear from people who purchased a Travelex/Transamerica single-trip travel insurance plan and canceled their trip before departing.
According to a class action lawsuit, Travelex Insurance Services Inc. and Transamerica Casualty Insurance Company owe refunds to customers for insurance coverage they paid for but never actually received.
Though a lawsuit has already been filed, attorneys still need to hear from more people who canceled their insured trips before departing. If this happened to you, fill out the form on this page and tell us about your experience.
Case Claims Travelers Paid for Coverage Never Provided
Travelex offers various single-trip travel insurance packages that are underwritten by Transamerica. The policies are meant to cover risks such as trip cancellations, trip interruptions, medical emergencies, and lost baggage.
According to the insurance policies, some coverage – specifically for the risks that could occur after departure – does not begin until the traveler’s scheduled departure date, while coverage for other risks begins as soon as the customer pays for the policy.
In other words, if a traveler cancels a trip before departing, he or she has paid for insurance coverage for the entire trip but Travelex/Transamerica have only assumed the risk for part of the trip.
Attorneys believe that travelers who cancel should receive refunds for the post-departure insurance coverage that was included in their policy but was never provided.
How Can a Class Action Lawsuit Help?
A class action lawsuit, if successful, could repay customers for the cost of post-departure travel insurance that was never provided but was included in the price of the policy. It could also force Travelex and Transamerica to change their policies.
What Can I Do?
Fill out the form on this page and tell us what happened. The attorneys we work with need to hear from more people who may have been affected, and your participation could end up helping people get their money back.
What’s the Risk?
There’s no risk! You won’t have to pay anything to fill out a form, and you’re not obligated to take legal action just because you spoke with an attorney.