Lawsuit Alleges Sallie Mae and Navient Unlawfully Charging Late Fees

March 4, 2015 Last Updated on October 6, 2017

Important Information

Attorneys working with ClassAction.org are no longer reviewing claims involving students who took out loans with Navient/Sallie Mae. That doesn't mean the litigation involving the student loan servicer is over. Scroll down for more information.

Comments |

At A Glance

What's Going On?
Navient Inc. is facing a handful of class action lawsuits alleging, among other things, that the student loan servicer intentionally placed roadblocks preventing borrowers from successfully paying their student loans back, allowed law firms to solicit faux debt resolution services to struggling borrowers, and misled borrowers into thinking their student loans were paid in full.
How Do I Join a Class Action Against Navient?
In general, you don’t need anything to join a class action lawsuit. If a case involving Navient settles and you are eligible to claim part of the settlement fund, you will be contacted via e-mail or regular mail. For more information about joining class actions, check out this article.
How Will They Know to Contact Me?
If you’re a customer of Navient, they’ve most likely got a file on you, with your address, phone number, etc. And, as part of the lawsuit process, they probably had to turn these files over. From these, the administrator of the settlement can identify you as a “class member” – basically, someone who can participate in the settlement. You can read a full explanation of how they get your information here.
Anything Else?
In January 2017, the Consumer Financial Protection Bureau sued Navient over its loan collection practices. On the agency’s website, you can voice your complaints about student loans with Navient or any other servicer. And, as always, if you wish to speak with an attorney in regard to your rights as a Navient borrower, we urge you to contact a lawyer in your area.