Anyone who received a letter stating that their information was compromised as part of a data breach at American Medical Collection Agency (which does business as Retrieval Masters Creditors Bureau) or who was in collections with the agency within the past five years regarding a past-due bill from Quest Diagnostics or LabCorp. This alert is geared toward individuals who are interested in serving as a plaintiff in a class action on behalf of the millions of affected individuals.
What’s Going On?
Attorneys working with ClassAction.org would like to talk to people who meet the description outlined above as part of their investigation into the data breach. Several class action lawsuits have already been filed, but they would like to speak to additional individuals who may be able to serve as plaintiffs and help strengthen the litigation. In general, the litigation is strengthened as more individuals are added as plaintiffs to represent the class.
How Do I Get in Touch?
Fill out the form on this page. After you get in touch, one of the attorneys we work with may reach out to you directly via phone or email.
How Can a Class Action Help
A lawsuit could help consumers receive compensation for the loss of their data and/or be reimbursed for identity theft losses or costs spent for credit reports, credit monitoring, and other expenses related to the breach. The companies could also be required to make certain changes to their data security practices to ensure patients’ information is properly protected.
What’s the Catch?
There is none! It doesn’t cost anything to get in touch and the only people we will ever send your information to are the attorneys we work with.
A class action lawsuit has been filed against American Medical Collection Agency, Inc. (AMCA), Quest Diagnostics and LabCorp concerning a data breach that took place between August 1, 2018 and March 30, 2019 that allowed hackers to access the private information of millions of patients.
As part of an ongoing investigation into the breach, attorneys working with ClassAction.org would like to speak to anyone who meets either of the following qualifications and is interested in serving as a plaintiff to pursue litigation on behalf of the class:
You received a letter stating that your information was comprised as part of a data breach at American Medical Collection Agency. (Note: This letter may have been sent by "Retrieval Masters Creditors Bureau," which is the collection agency's business name, or by Quest Diagnostics, LabCorp or Optum 360.)
You were in collections with American Medical Collection Agency within the past five years regarding a past due medical bill from Quest Diagnostics or LabCorp.
If you meet either of these criteria, and you are interested in pursuing litigation on behalf of the class, please fill out the form on this page. An attorney working with ClassAction.org may then reach out to you directly to discuss your potential role as a plaintiff in the case.
Whom Did the Data Breach Affect?
It has been reported that the data breach affected over 20 million people; however, because the breach occurred at American Medical Collection Agency – and not at Quest or LabCorp themselves – it only affected those who were in collections with AMCA.
Patients who simply visited Quest Diagnostics and LabCorp for testing and who were not in debt collection with either company are not affected by the breach.
What Happened Exactly?
It has been reported that between August 1, 2018 and March 30, 2019, a hacker had access to an AMCA system that contained personal information received from Quest Diagnostics and LabCorp. Optum 360, a contractor of Quest, also reportedly used AMCA for collections.
Information from Quest patients compromised in the data breach includes:
Social Security numbers;
Financial information (e.g., credit card numbers and bank account information);
Medical information; and
Additional personal information.
Information from LabCorp patients compromised in the data breach includes certain personal information and, for a more limited number of patients, credit card or bank account information. It does not include Social Security numbers or medical information.
What Do the Lawsuits Say About the Data Breach?
The lawsuits claim that AMCA’s failure to properly safeguard consumers’ information allowed hackers to access its systems for eight months. Had the company properly safeguarded and monitored it systems, the breach would not have occurred or AMCA would have discovered the breach much sooner, according to the suits.
Quest, LabCorp, AMCA and Quest sub-vendor Optum360 had a duty to keep patients’ information confidential, yet failed to take the steps needed to do so. Specifically, the suits claim the defendants neglected their responsibilities to consumers when they failed to:
Maintain proper data security systems to prevent data breaches and cyberattacks
Properly monitor data security systems for possible intrusions
Make sure that vendors took reasonable security measures to prevent breaches
Implement procedures to prevent, detect, contain, and correct data security violations
Ensure the confidentiality and integrity of electronic protected health information that was created, maintained and distributed among vendors
Implement procedures to regularly review information system activity, such as access reports, audit logs and security incident tracking reports
Train employees on the policies needed to keep protected health information safe and secure
How Can a Class Action Lawsuit Help?
In general, data breach class actions seek to recover:
Reimbursement of losses suffered due to identity theft and fraud
Reimbursement of credit monitoring fees, credit report fees and credit freezes
Money for lost time spent responding to the breach
Free credit monitoring
Free identity theft insurance
A class action lawsuit could also require the companies at fault to make substantial improvements to their data security systems to ensure such a breach does not occur again in the future.
If you received a letter saying that your information was compromised or if you were in collections with AMCA for a past-due bill from Quest or LabCorp, attorneys working with ClassAction.org would like to speak with you about serving as a plaintiff in a suit on behalf of the class. Fill out the form on this page to get in touch.