Were You Improperly Charged for a Prepaid Phone?

Last Updated on June 26, 2017

Investigation Complete

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At A Glance

This Alert Affects
Consumers who bought prepaid phone services.
It has been alleged that certain pre-paid mobile phone companies may be seizing the money in their customers' accounts should they fail to pre-pay the monthly or daily payment within 60 days.
Pre-paid mobile device companies
Additional Details
Pre-paid phone companies allow their consumers to purchase credit in advance of service use. This credit is then used to pay for mobile phone services at the time the service is accessed. This is also known as pay-as-you-go, pay and go, pay-as-you-talk and prepaid wireless.
The CARD Act states that the value of pre-paid cards cannot expire before five years.