Lawsuit Investigation: Old Navy Sale Emails May Be Misleading

Last Updated on May 30, 2023

Important Information

Attorneys working with are no longer investigating this matter. The information here is for reference only. A list of open investigations and lawsuits can be viewed here.

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Case Update

April 26, 2023 – Old Navy Sales Email Class Action Filed in Washington

At A Glance

This Alert Affects:
Washington residents who receive emails from Old Navy.
What’s Going On?
Attorneys are investigating whether Old Navy violated a Washington law by sending misleading emails about the terms of its sales. If so, they may be able to file a class action lawsuit on behalf of people who received the emails.
What Could Be Misleading About the Emails?
It’s believed that Old Navy routinely sends emails advertising a “One Day Sale” when it’s planning to extend the sale to more than one day, which may give shoppers a false sense of urgency.
How Could a Lawsuit Help?
A class action lawsuit filed under the Washington Commercial Electronic Mail Act (CEMA) could potentially provide $500 per misleading email.