Lawsuit Investigation Looks into Oetiker Stainless Steel PEX Clamps

Attorneys working with ClassAction.org are investigating whether a class action lawsuit can be filed on behalf of individuals who have Oetiker stainless steel PEX clamps installed in their properties.

Allegations have surfaced that the clamps may be prone to unexpected and sudden failure, which can result in flooding, leaking and subsequent property damage. To help with their investigation, the attorneys are asking to hear from anyone who has experienced problems with the clamps.

Did you experience leaking or flooding that you believe may have been caused by Oetiker’s stainless steel PEX clamps? If so, fill out the form on this page and share your story. Attorneys working with ClassAction.org are investigating whether a class action lawsuit can be filed against the company and need to hear from as many Oetiker customers as possible to learn more about problems reported in connection with the company’s stainless steel PEX clamps.  

What Could Be Causing the Clamps to Fail?

Attorneys are investigating whether Oetiker’s stainless steel PEX clamps contain a manufacturing and/or design defect that makes the PEX clamps susceptible to “stress corrosion cracking,” – that is, cracking caused by tension, stress and a corrosive environment.

In December 2019, State Farm Insurance filed a lawsuit seeking to recover the money it paid to resolve an insured’s claim after Oetiker’s stainless steel PEX fittings failed and caused a flood in a homeowner’s bathroom, resulting in thousands of dollars in damage.

State Farm’s engineer examined the Oetiker clamps found in the home and noted that they had cracked, severed and showed signs of corrosion and brittleness. The suit says that the clamps were “prone to stress corrosion cracking due to exposure to potable water” and were therefore defective.  

According to the lawsuit, Oetiker provides no guidance on how to prevent cracking and suggests that the clamps are able to withstand “moderate exposure” to chlorine, meaning they should be able to tolerate the low levels found in tap water. Oetiker’s product also contains no warning that installing the clamps on a hot water line could cause or accelerate corrosion, according to the suit.

State Farm is not the only company that has sued Oetiker over its PEX clamps, as several other lawsuits have been filed by insurers who allege the product is “unreasonably dangerous,” “susceptible to fracturing” and can unexpectedly malfunction within its “useful life.”

Attorneys are now looking to get a class action started to help consumers who have these clamps installed in their homes.

How Do I Know If My Plumbing System Uses Oetiker PEX Clamps?

The letters “OET” are etched into the clamps, which are made of stainless steel. You can view an image of an Oetiker PEX clamp below:

If you are unsure as to whether your clamp is an Oetiker product, check with your plumber. 

How Could a Class Action Lawsuit Help?

If filed and successful, a class action lawsuit could help consumers recover money for property damage and repair costs related to the clamps. It could also force Oetiker to provide different warnings or guidance with its clamps or to recall the product entirely.

Consumers Complain of Water Leaks, Corrosion, Property Damage

Several complaints have been posted online with regard to Oetiker’s stainless steel PEX clamps. A sample of these complaints can be found below [sic throughout, emphasis ours]:

DO NOT use these for plumbing homes with pex. Hot water corrodes them causing them to split. I built my dream home five years ago & plumber used this product. Three leaks & two floor replacements later..... there’s potential for a water leak everywhere there’s one of these clamps located in my house. Plumbers & restoration workers are beginning to see a pattern. My home is now for sale.”
— DoNotUseInHome, HomeDepot.com

Very poor quality. 1/2 of the clamps either broke on tightening or leaked on pressure test. My workers showed me the difference between these clamps and a Pex brand clamp and they are much lighter metal. Imagine the problems these clamps could cause if used behind drywall permanent walls…”
— Blessed, Amazon.com

Suffice it to say that we (family of 5) have been through hell because of Plumb-PEX RTI and Oetiker Ear Stainless Clamps/Crimps We had a flood that destroyed drywall, base board, marble floors etc. We have a 1 year old 4997 SQ FT 2 story home…The flood caused unbelievable damage. We have had to move from our home. The new plumber opened another wall yesterday and found another one that was about to blow.”
— Julie, plbg.com 

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