Lawsuit Investigation: NuFACE Devices Not Turning On or Charging Properly?

Last Updated on July 21, 2023

Investigation Complete

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At A Glance

This Alert Affects:
Anyone who purchased one of the NuFACE microcurrent skincare devices listed on the page and has experienced charging problems or issues with the product not turning on.
What’s Going On?
Consumers are complaining that their NuFACE devices won’t charge, hold a charge or turn on – sometimes only days or weeks after purchase. Attorneys working with are now investigating whether a defect is to blame and, if so, whether a class action lawsuit could be filed on behalf of customers.
What Products Are Under Investigation?
The full list can be found below.
How a Lawsuit Could Help
A class action lawsuit could help customers get back some of the money they spent on the devices. It could also force NuFACE to offer a free replacement or fix the issue.