Keeping up with the latest in technology can be an expensive hobby – especially when potential defects aren’t ironed out before products are sold to the public. In this issue, we’ll take a look at problems plaguing Apple’s $550 AirPods Max headphones, as well as the Uconnect “infotainment” system in a slew of Fiat Chrysler vehicles. From there, Rosetta Stone’s promise of a “lifetime download” may not last as long as you’d expect and Whole Foods is facing a lawsuit over its potentially dangerous habit of failing to identify common food allergens on its products’ labeling. All this, plus the latest in settlements can be found right below.
If we’re going to spend $550 on a pair of headphones, we expect them to last. For some Apple customers, however, this doesn’t seem to be the case when it comes to their AirPods Max headphones. Reports have surfaced that condensation can develop inside the headphone’s ear cups after only a few hours of use and now attorneys are looking to determine whether a defect is to blame – and whether lawsuits can be filed to help fix the issue. Apple’s tech support has reportedly suggested that customers spend more money if they’re having problems – in the form of a $29 repair and another $59 for AppleCare. If a lawsuit is filed and successful, it could help consumers get some of their money back and potentially force Apple to offer a permanent fix. If these issues sound all too familiar, you can find more information and share your story with us here.
We’ve touched on the issues with the Uconnect “infotainment” system in a previous issue – as well as one lawsuit that was filed back in July – and now attorneys working with ClassAction.org are investigating whether additional cases can be brought to ensure all drivers who are having issues with Uconnect are covered. The initial case alleged that a defect in the 2017-2019 Chrysler Pacifica and Chrysler 300 models’ Uconnect systems caused nearly all of the vehicles’ entertainment, communication and navigation features to malfunction. These malfunctions included touch screens freezing or going black, GPS navigation cutting out and problems with the rear back-up camera. But are the Pacifica and 300 the only models affected by these issues? Additional lawsuits would aim to cover several Jeep, Dodge and Ram vehicles, so for a list of potentially affected models, as well as an opportunity to share your Uconnect experience, head over to this page.
Our settlements page is always being updated. Have you checked to see if you're covered by any open settlements? You can also check out the latest settlements as they happen by following us on Twitter.
If you received a credit or debit card receipt from a Bargain Hunt store between August 1, 2016 and June 30, 2017 that had more than the last five digits of your card number printed, you may be eligible to claim a piece of this settlement.
Learning a new language is a challenge, so some people are bound to put it on hold and come back to it at a later date. With this in mind, certain Rosetta Stone foreign language courses were sold with a promised “lifetime download,” but this offer may not go as far as the company led its customers to believe. A recently filed class action is claiming that the “lifetime download” is only available through a limited online subscription that expires 24 months after the initial purchase – leaving those who want to start learning again sometime later without access to what they originally purchased. Despite representing to buyers that the Rosetta Stone software was “yours to keep forever,” the company actively concealed the fact that they “never intended to honor a lifetime software download commitment,” according to the lawsuit. If you used Rosetta Stone, find a full breakdown of the case here.
As food allergies seemingly become more and more prevalent, proper food labeling is now more important than ever. But now popular grocery chain Whole Foods is facing a lawsuit claiming that it compromised the safety of customers by consistently failing to identify potential food allergens on its product labels. According to the lawsuit, these possible allergens included milk, eggs, fish, crustacean shellfish, tree nuts, wheat, peanuts and soybeans and the lack of labeling spanned both store brand and freshly prepared products. This oversight is not only misleading, the case says, but also potentially dangerous to those with serious allergies. The FDA stated that Whole Foods’ failure to properly label its goods isn’t a solitary or isolated incident and has forced the company to issue 32 recalls between October 2019 and November 2020. Want more? You can read up on the details here.
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