An Illinois consumer alleges in a proposed class action lawsuit that Honda has sold thousands of 2017, 2018 and 2019 model year CR-V SUVs with defective windshields that are prone to spontaneous and premature cracking or shattering.
Filed against American Honda Motor Co., the 34-page complaint claims that the apparent defect can cause the windshields of certain CR-V vehicles to crack and/or shatter “without any external impact,” posing a significant danger to drivers and passengers. According to the lawsuit, the supposed windshield defect has compromised “the overall safety, aesthetic appearance, and structural integrity” of affected Honda CR-Vs. The suit stresses that drivers and passengers of CR-Vs with compromised windshields, not to mention non-occupants, are at particular risk of injury given simply how vital it is for a vehicle’s windshield to remain structurally sound. From the lawsuit:
“The Windshield Defect poses an extreme safety hazard to drivers, passengers, and pedestrians. Windshield cracks and splintering impair the driver’s view and cause driver distraction. In the event of a collision, weakened and dislodged glass can cause cuts, eye damage, and other injuries. In addition, especially due to other safety features installed in Defendant’s CR-Vs which require clear windshields in order to operate normally, windshields are a vital component of vehicles’ passenger protection system. Structurally-sound windshields are necessary to keep vehicle occupants within the relative safety of the passenger compartment during collision or roll over.”
Per the plaintiff, the complaint states that the windshield of the man’s 2018 CR-V cracked “within four months” of his purchase of the car after being parked in the open parking lot of his apartment complex. The plaintiff claims that he brought his CR-V to a local Honda dealership, whose warranty administrator supposedly agreed that the windshield crack was “a stress crack due to a defect,” and not any external impact. Unfortunately, the case says, Honda “refused to provide a repair under warranty” despite reportedly warranting that broken, chipped, and scratched window glass stemming from material or workmanship defects are covered.
As the lawsuit tells it, “numerous public complaints and grievances” submitted by Honda CR-V owners evidence the defendant’s systematic refusal to honor its warranties with customers with regard to the apparent windshield defect. The case argues that consumers would not have purchased their CR-Vs, or would have paid less for them, had they known of the apparent windshield flaw.