Are LG Solar Panels Defective? Lawsuit Investigation Looks into Potential Degradation Problem

Attorneys working with ClassAction.org want to hear from anyone who experienced decreased energy production from their LG solar panels.

Specifically, they’re looking into whether the solar panels are defective and degrade prematurely, sometimes well before their advertised lifespan. The potential degradation problem could cause customers to pay more for utilities or miss out on renewable energy incentives due to their system’s failure to produce enough power.

Although LG solar panel products were sold at a premium price, the attorneys are now looking into whether customers overpaid for a defective product that has failed to live up to LG’s representations.

Premium Solar Panels?

LG boasted that its solar panels are high-performance, durable products “designed to achieve extremely low degradation rates” and provide customers “greater financial savings over the lifetime of [their] system.”

Moreover, the company’s solar panel warranties were promoted as “among the strongest in the industry,” promising that the products would be free from defects and resist significant degradation for at least 25 years.

Even after LG’s surprising announcement in February 2022 that it was closing its solar panel business, the company maintained that it would honor customers’ warranties, which had become a significant selling point.

However, complaints of a degradation issue with LG’s solar panels have been posted online, and some customers said they faced problems trying to get LG to replace their solar panels under warranty.

Online Complaints About Potential Degradation Problem

Customers have complained in online forums that their LG solar panels began to degrade well before their warranted lifespan and have not performed in accordance with their advertised power output.

Some customers said it took weeks or even months for their underperforming or failed panels to be replaced, during which time their solar energy production was significantly reduced. So far, LG has not issued a recall for its solar panels.

Below is a sampling of online complaints [sic throughout]:

Ive got 24 lg panels from 2015, our provider came out and checked them and half were bad and are sitting waiting replacement. All they had to do was pour water on them to prove they were bad. I knew it because my production was halved. This is why they left the business”
— dmcginvt, Reddit.com

Have had two that have gone bad. Getting the solar company here to replace the bad panels has been an absolute nightmare takes weeks and weeks to get an answer and weeks and weeks to get it fixed.. Two bad panels in two years and they’re probably out on average two months before I can get them repaired.”
— Disappointed, SolarReviews.com

Is expecting to get more solar power with these panels does not live up to expectation.”
— Nccc, SolarReviews.com

Failed Expectations[.] These panels was presented to produce the needed kwh to cover a majority of the energy consumed.”
— Brio’s poor business practice, SolarReviews.com

Well, I now have 3 out of 16 LG 335 NeON2 modules that have failed in just 9 months after installation. LG confirmed the first 2 were indeed bad and sent replacements. I am now having to try to argue with them again for the 3rd panel which died last week. Last time it took 6 months to get the replacements. I am hoping it will not take another 6 months. But an almost 20% failure rate in modules in under a year? Given that failure rate and how slow LG has been in doing the replacement, I recommend against anyone buying LG.”
— blueman2, SolarPanelTalk.com

How a Class Action Lawsuit Could Help

A class action lawsuit, if successful, could help customers get back money they spent on LG solar panels and any repairs or replacements. A lawsuit could also reimburse customers for lost financial benefits, such as lower electricity bills, net metering credits and government incentives.

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