JELD-WEN Windows Lawsuit Under Investigation
Last Updated on August 3, 2017
Important Information
Attorneys working with ClassAction.org are no longer investigating this matter. The information here is for reference only. A list of open investigations and lawsuits can be viewed here.
At A Glance
- This Alert Affects
- Property owners who are experiencing problems with their JELD-WEN windows.
- What's the Problem?
- A number of JELD-WEN customers have reported major problems with their windows, including water leaks, excessive drafts, moisture between panes, mold growth, rotting, decay, deterioration and overall failure of the windows. In addition, some customers have reported unwanted visual distortions and reflections when looking through the windows.
Attorneys would like to hear from property owners who are experiencing problems with JELD-WEN windows. They are trying to determine whether a class action lawsuit can be filed against JELD-WEN for selling allegedly defective windows. According to reports, JELD-WEN windows may contain defects that cause water to leak through the frames, resulting in mold growth, rotting, decay and deterioration of the windows. Anyone who is experiencing problems with their JELD-WEN windows may be able to obtain compensation for repair and replacement costs through a class action lawsuit.
JELD-WEN Windows Reviews and Complaints
JELD-WEN window customers have reported complaints that include:
- Drafts
- Mold
- Decay
- Deterioration
- Water leaks
When water leaks through the windows, it reportedly collects between the panes, causing mold to develop.
Other JELD-WEN customers have experienced strong drafts coming through the windows. Furthermore, some customers have reported that their windows have developed a mirror-like gloss, causing the windows (which should be translucent) to reflect images.
Online Complaints
A number of customers have posted complaints online describing serious defects with their JELD-WEN windows. For example, the following customer complaints have been posted on the website of the Better Business Bureau:
“Early on, we had issues with the windows. Some didn’t open and close easily, seals breaking, etc. This summer one of the main living room crank-style windows literally started falling apart. The plastic exterior broke away from the rotting wood beneath. Furthermore, it no longer opens or closes nor does the matching window on the other side of the wall.”
“After 3 to 4 weeks, we noticed that the windows and door had changed color unevenly in many places leaving what looks like dirty patches all over them.”
In addition, JELD-WEN customers have posted the following complaints on GardenWeb.com:
"Our home had JELD-WEN wood clad windows throughout and as it turns out, these windows are pretty much junk. The weather stripping around the windows has cracked and separated on many of the windows, the gas seals have failed on approximately half of the windows, compromising the vapor space and allowing moisture build-up inside those windows, and the Hartford green aluminum frames have turned chalky/milky in color.”“There are tons of problems with JELD-WEN windows and doors, the worst of which is drafts. And we are talking about drafts from every conceivable area of the window. I’ve done my best to add additional weather stripping, but that doesn’t even begin to stop the leakage.”
One person even posted a video on YouTube showing how the draft from his window is so strong that you can see its effect on a candle:
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