Thanks to everyone who reached out about their Insinkerator garbage disposals. The investigation is now complete. Should any new information come to light, you'll find it on this page.
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At A Glance
This Alert Affects:
Anyone who owns an Insinkerator garbage disposal and experienced leaking with the product.
What’s Going On?
Attorneys working with ClassAction.org are investigating whether a defect is causing certain Insinkerator garbage disposals, including those in the Badger series, to leak from the side or the bottom. If so, they may be able to file a class action lawsuit.
How Could a Lawsuit Help?
A class action lawsuit could help hold Insinkerator accountable for the money consumers spent on the garbage disposals. It could also force the company to find a fix for the problem.
Attorneys working with ClassAction.org want to hear from people who’ve experienced leaking from their Insinkerator garbage disposals.
They’re investigating whether a defect is causing the garbage disposals’ steel components to corrode during normal use, leading to cracks and leaks on the side or bottom of the product where the power cord is located. Some consumers have also stated in online complaints that they noticed leaks coming from the reset button or screws on the bottom of the product.
If a defect is suspected, the attorneys may be able to get a class action lawsuit on file to help customers get their money back. But first, they need to speak with people who have noticed leaks in their Insinkerator garbage disposals to learn more about the problem.
Consumers Complain of Insinkerator Garbage Disposal Leaks
Countless complaints have been posted online from consumers whose Insinkerator garbage disposals sprang a leak, often after several years of regular use. Many customers have reported that parts of their leaky garbage disposals had rusted over, and some say the leakages damaged their surrounding property, including flooring and kitchen cabinets.
A sample of complaints posted online by consumers can be seen below [sic throughout]:
This is the 3rd Badger Insinkerator we’ve had that developed rust, cracked, and started leaking. This last time happened a year after the warranty. Will try an alternate brand going forward.” — Steve Rivera, Amazon.com
Original unit only lasted 6 years before leaking. Removed and opened it to find exact same failure as many YouTube videos showing exactly how they all fail. They are made of steel that rust. Considering how they are always wet, these units rust badly and develop holes on the motor cover causing a leak. Is it safe to have water drip on the 120V electric motor? I suspect they use rusty steel on purpose so you would have to replace them every few years...” — CM, Amazon.com
During the first water test after installation, the disposal had 2 different leaks from the bottom. The technician actually took it off and reinstalled twice to make sure. Defective unit, which cost me $250 in installation for nothing, had to reinstall my old unit until I can purchase a new one, which will be another $150 installation fee. AVOID AT ALL COSTS.” — SportsGuy500, Amazon.com
I didn’t have any concerns until it started pouring water out of the bottom of the unit and drenched my kitchen cabinets. The plumbing was fine, the unit was leaking out the bottom...why wouldn’t they make these sealed so they don’t leak??” — sodablast, Amazon.com
I have to say it was very quite when it worked. After only 2 years it would seize up and then started leaking from the bottom where the power cord came out. I removed it to better inspect it and discovered the inside bottom has rusted out. What good is using stainless blades if the rest of it rusts out? Now I have to shop for yet another replacement. I paid more for this hoping to get 10 years out of it, Nope.” — Pat C., Amazon.com
My Insinkerator corroded allowing water to flow directly through the unit into the cabinet. The replacement unit costing $131+ wasn’t the issue. The problem is replacing the flooring and repairing the cabinet. This will cost between $3500 and $5000, if the sub-floor is not damaged, that will add substantially to the cost.” — h_john, Amazon.com
2 months after installation, this garbage disposal is leaking from the bottom where the screws are. The water ruined my under-sink cabinet; you can see in the picture that the bottom is swelling due to water damage. Bottom leaking usually only happens when internal seals wear out over time. How could a brand new garbage disposal, which should last 5-10 years, have this problem??? Clearly it is defective. There is no way to repair so I will have to replace it. It is already installed, the return window already closed and Amazon refused to refund. Now I cant use my kitchen sink and have to probably wait a few days to a week to replace it. Garbage customer service selling garbage disposal LOL.” — Dung Nguyen, Amazon.com
How Could a Class Action Lawsuit Help?
A class action lawsuit has the potential to provide Insinkerator garbage disposal owners with money back for costs relating to replacements and property damage, and it could also force the company to redesign the products.