HP Laptop Lawsuit Over Broken Hinges

January 12, 2015

Important Information

Attorneys working with ClassAction.org are no longer reviewing claims for this case. The information here is for reference only. A list of open investigations can be viewed here.

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At A Glance

This Alert Affects
Anyone who had a hinge break on their HP laptop computer.
What's Going On?
It has been reported that a number of Hewlett-Packard (HP) laptops have been sold with defective hinges. It is believed that the company may have known about the defect before selling the laptops, misleading and deceiving consumers about the value of the laptops and their accompanying warranties.
Has There Been a Recall?
HP issued a recall in November 2008, but set strict deadline – May 31, 2009 – for anyone who wanted compensation for their broken laptops. Those who contacted the company by this date were offered replacement hinges on all qualifying notebook PCs. Due to the short timeline and hard deadline, however, many customers missed out on HP's "service enhancement program," (the company's name for the recall), either because they didn't know about it or didn't have problems until the deadline had passed.
Has a Lawsuit Been Filed?
Not yet. Attorneys would like to hear from anyone who had a hinge break on their HP laptop computer to help determine whether a lawsuit can be filed on behalf of those who missed the recall deadline.