Hisense QLED TV Fraud Lawsuit Investigation: No Quantum Crystals?
Last Updated on August 1, 2025
At A Glance
- This Alert Affects:
- People who purchased Hisense QLED TVs in the past two years and live in California or New York.
- What’s Going On?
- Attorneys believe Hisense QLED televisions, which are advertised as using quantum dot technology to produce a wider range of color, may not use quantum crystals at all. They’re investigating whether a class action lawsuit can be filed on behalf of buyers.
- Which Models Are Under Investigation?
- The QD5, QD6, QD65NF (which is specific to Costco), and U7N.
- How Could a Lawsuit Help?
- A class action could help buyers get back some of the money they spent on Hisense QLED TVs and potentially force the company to change how the TVs are advertised.
- What You Can Do
- If you purchased one of the Hisense QLED TV models listed above within the past two years and live in California or New York, fill out the form on this page to help the investigation.
Attorneys believe certain Hisense QLED TVs may have been falsely advertised and are looking into whether a class action lawsuit can be filed.
They suspect that the TVs, which were promoted as using color-enhancing quantum dot technology, may not contain any quantum crystals. If so, consumers may have overpaid for TVs that cannot provide the promised benefits.
As part of the investigation, the attorneys want to hear from people who live in California or New York and purchased one of the following Hisense QLED TV models within the past two years:
- QD5 Series: 43” to 65”
- QD6 Series: 43” to 75”
- QD65NF Series (Costco-specific model): 43” to 75”
- U7N Series: 55” to 85”
If you bought one of the above TVs, fill out the form on this page. You may be able to help get a class action lawsuit started on behalf of yourself and other buyers.
What Are Quantum Crystals in QLED TVs?
Quantum crystals, or quantum dots as they’re also called, are semiconductor nanocrystals with optical and electronic properties that are used across a variety of applications, including enhancing the color in liquid crystal display (LCD) TVs.
QLED TVs are essentially LCD TVs with a layer of quantum dots. The quantum dots are typically contained in a film sandwiched among the other layers of an LCD. When hit with light from the TV’s light emitting diode (LED) source, each quantum dot emits a specific color depending on its size. Used in combination with LEDs, polarizers, liquid crystals and color filters, a QLED display can produce a more accurate and wider range of colors than a typical LCD.
Hisense advertises its quantum dot technology as able to produce “color like you’ve never seen it before,” with “over a billion individual shades.”
How Could a Class Action Lawsuit Help?
A class action lawsuit could help customers get back some of the money they spent on Hisense QLED TVs that may have been falsely advertised as containing quantum dot technology. It could also force the company to change how its TVs are advertised.
What You Can Do
Did you buy a Hisense QD5, QD6, QD65NF or U7N QLED TV within the past two years? If you live in California or New York, fill out the form on this page to get in touch.
After you submit the form, an attorney or legal representative may reach out to you directly to ask you some questions and explain how you may be able to help start a class action lawsuit. It doesn’t cost anything to fill out the form or speak with someone, and you’re not obligated to take legal action if you don’t want to.
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