Attorneys are looking into whether an illegal price-fixing scheme is causing Greystar tenants to pay more in rent than they should. If illegal activity is suspected, a class action lawsuit could be started to help renters get some money back.
What You Can Do
If you live in a Greystar-owned property and feel you’re paying too much in rent, fill out the form on this page and share your story. You may be able to help get a class action lawsuit started.
How Could a Class Action Help?
If filed and successful, a class action lawsuit could help tenants get back some rent money and force the company to put an end to any practices found to be illegal.
If you rent in a Greystar-owned building and feel like you’re paying too much to live there, attorneys working with ClassAction.org want to hear your story.
They’re investigating whether a price-fixing scheme is causing residents to overpay for rent and whether a class action lawsuit could help put an end to any illegal activity that’s uncovered.
If you have complaints about Greystar’s rent, fill out the form on this page to get in touch. You may be able to help start a class action lawsuit against the property management company.
What Is Price Fixing?
Price fixing occurs when competitors agree to “fix” the price for a good or service, rather than allowing the market to set the going rate.
A countless number of complaints have been posted online by Greystar tenants who’ve had issues with the property management company.
In fact, a website called GreystarNightmare.com was launched seemingly in 2015 and is maintained by members of the Seattle Solidarity Network, a volunteer group of working people who believe in standing up for fellow workers’ rights as they pertain to employment and housing matters, as well as “other problems caused by the greed of the rich and powerful.” The site warns consumers to “not rent from Greystar” and features scathing tenant reviews from across the web.
Stories included on the website, along with other online complaints, detail high rents, excessive rent hikes, unreturned security deposits, hidden fees, poor living conditions and more.
A sample of online complaints from Greystar tenants can be seen below [sic throughout, emphasis ours]:
When Greystar took over, we had to fight rent increases, inexplicable policy changes, and extremely rude managers when we moved out. The manager in the right office was consistently cruel to me and the people that worked for her. To be honest, I'd never encountered someone as willfully malicious as her. We started seeing more of our neighbors move away. I've also noticed on their website numerous vacancies that don't fill.” — Kelsey S., Yelp.com
After moving out on 3/31, I returned to thoroughly clean my apt, cleaner than was when I received it. After 6 weeks of run-around and being lied to about accounting dept problems in issuing checks, they are now claiming I was charged $90.00 for cleaning. They never mailed me a statement of charges. It appears that their modus operandi is to prey upon their downtrodden low-income residents who lack the ability to fight back…STAY AWAY FROM GREYSTAR PROPERTIES! THEIR ON-SITE STAFF ARE DECEPTIVE LIARS!” — John R., Yelp.com
They are the worst and should be investigated. They keep their phones turned off, don't respond to emails, charge us for services we don't receive and don't enforce their own lease agreements. Yet they will fine people for imagined violations to make more money. One of the office staff told me the manager sits all day creating invoices to fine people.” — frenchcowgirl, Reddit.com
Moved out on 2-22-22 after living there for 1.5 years. Gave proper notice, filled out needed paperwork letting them know of move out date, forwarding address and scheduled the move out walk through. Completed move out walkthrough, and moved out on 2-22-22. Was told the security deposit would be sent within 14 days. I still have not received my security deposit back.” — BBB.org review
If you’re thinking about renting from Greystar, get ready for huge, ‘non-negotiable’ rent increases…They won, we’re moving.” — scjkicio, Reddit.com
The company is looking to raise rents from $100 on up and they try to make it seem like the ‘Market’. Truthfully the market is higher but the market is also the surrounding properties which are amazing and built to new specifications, codes and state of the art buildings and equipment used from the chairs at the pool to the gym equipment being used…No matter how they spin it they can not justify the increases that they are looking for…Would you go to Target and pay Neiman Marcus or Nordstrom's prices?” — Concerned4Real, ComplaintsBoard.com
I used to live at an apartment complex under Greystar Properties, but had to move out due to increase in rent. Then had to move out again for the exact same reason.” — Reddit.com
Victimized by Greystar? Share Your Story
If you feel you’ve been victimized by Greystar’s rental prices, fill out the form on this page and tell us about it. The information you provide could be helpful in getting a class action lawsuit started.
If filed and successful, a class action could help tenants get some money back and potentially put an end to any illegal or deceptive business practices found to be in place.