Soleus Dehumidifier, Sold By Gree USA, May Be Prone To Fires, Breakages
Last Updated on June 26, 2017
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At A Glance
- This Alert Affects
- Users who have bought or own a dehumidifier sold by Gree USA as "SoleusAir Powered by Gree."
- Damages
- Fires.
- Company(ies)
- Soleus International Inc., Gree USA, Gree Electronic Appliances Inc., (Zhuhai).
- Additional Details
- Products were previously sold in stores including The Home Depot, Inc and Lowe's, though affected products were pulled from sale in November 2012.
- Date
- In November 2012, Soleus removed affected dehumidifiers from sale. Products manufactured between 2010 and 2012 are affected.
Consumers who bought a Soleus dehumidifier manufactured as part of a partnership between Soleus and Gree International may be entitled to compensation. The company itself has reportedly admitted that the product is faulty, manufactured from substandard materials, and may pose a fire risk. Products manufactured between 2010 and 2012 are reported to be affected.
Dehumidifier Problems Led To Product Recall
Gree USA was formed in April 2012 as a partnership between Soleus and Gree, manufacturing dehumidifiers branded as “SoleusAir Powered By Free.” Customer reports from July 2012 onwards suggested that the product had a critical flaw, and was prone to catching on fire due to the use of flammable plastic. Soleus reported the flaw to Gree which, according to a lawsuit the company has now filed against its Chinese counterpart, denied there was any danger. Soleus’ own investigations later confirmed a design error had resulted from the use of substandard materials in the manufacturing process. The two companies are now embroiled in a legal battle following allegations that Gree set out to damage Soleus’ reputation and finances after the company pulled the dehumidifiers from the market over safety concerns..
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