Lawsuit Investigation: Is Good American Sending Misleading Sales Emails?
Last Updated on January 23, 2024
Investigation Complete
Attorneys working with ClassAction.org have finished their investigation into this matter. Check back for any potential updates. You can also sign up for our free newsletter for the latest in class action news and settlements.
If you still have questions about your rights, contact an attorney in your area as there is a time limit for filing all lawsuits. The information on this page was posted when the investigation began and is now for reference only.
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Case Update
- January 23, 2024 – Lawsuit Filed
- At least one lawsuit has been filed against Good American over allegedly misleading sales emails - you can find the initial complaint here.
This page explains why you typically won't need to do anything to join a case like this. In the meantime, you can sign up for our free weekly newsletter for updates on cases like this here. - June 1, 2023 – Investigation Closed
- Thanks to everyone who reached out about the emails they received from Good American. The attorneys have heard from enough people at this time and the investigation has been closed.
Should any new information become available, we will add an update to this page. In the meantime, you can find a list of open investigations here.
At A Glance
- This Alert Affects:
- Washington residents who receive marketing emails from Good American.
- What’s Going On?
- Attorneys working with ClassAction.org are investigating whether a class action lawsuit can be filed against Good American for potentially false and misleading sales emails. Specifically, they’re looking into whether the company is promoting “weekend only” sales or other "limited-time" deals that are knowingly and routinely extended, creating a false sense of urgency among customers.
- How Could a Class Action Lawsuit Help?
- A class action lawsuit could provide $500 to Good American customers and force the company being sued to make changes to its marketing emails.
Attorneys working with ClassAction.org would like to speak with Washington residents who receive marketing emails from Good American.
It’s being investigated whether the company is misleading consumers by advertising “weekend” sales and other “limited-time” offers, only to later send an email announcing the sale has been extended.
Specifically, attorneys are looking into whether the company's sales emails violate a Washington-specific law and, if so, whether a class action lawsuit could be filed to allow consumers the chance to recover $500 for the messages.
How Could a Sales Email Potentially Break the Law?
A law known as the Commercial Electronic Mail Act (CEMA) was passed in Washington state in 1998 to cut down on unwanted, misleading or otherwise “spammy” emails.
The CEMA specifically states that emails sent with “false or misleading information” in the subject line are prohibited.
Attorneys believe that emails advertising sales as “limited-time offers” when they’re actually not could violate the CEMA and create an unfair and false sense of urgency among customers.
How Could a Class Action Lawsuit Help?
A class action lawsuit brought under the CEMA could provide $500 per email and force the company being sued to make changes to its marketing emails.
If you receive sales emails from Good American, you may be able to help get a class action lawsuit started on behalf of yourself and other Washington consumers.
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