Ghost Network Lawsuits: Harmed by an Incorrect Provider Directory?

Last Updated on November 22, 2023

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At A Glance

This Alert Affects:
Patients who experienced trouble finding in-network care due to an inaccurate “find a doctor” directory or believed a provider was covered only to be hit with an out-of-network bill.
What’s Going On?
Attorneys working with are investigating whether class action lawsuits can be filed against certain health insurance companies over “ghost networks” – that is, provider directories that are inflated with practitioners who are not actually in network or are otherwise unavailable.
How Could a Class Action Lawsuit Help?
A class action lawsuit could provide patients with money for out-of-network bills, travel expenses, inflated premiums and more. It could also force health insurance companies to ensure their directories are kept up to date and accurate.
What You Can Do
If you had significant trouble finding care due to an inaccurate directory or were hit with an out-of-network bill after seeing a provider you believed was covered, fill out the form on this page and tell us about it. Attorneys are specifically looking to hear from those who obtained their health insurance through the ACA marketplace.

The information submitted on this page will be forwarded to Milberg Coleman Bryson Phillips Grossman, PLLC who has sponsored this investigation.

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