Thanks to everyone who reached out about their Ford Edge flexplate issues. The attorneys have now completed their investigation and no longer need to speak with drivers.
If you are having trouble with your Ford Edge, we would encourage you to reach out to an attorney in your area. They typically offer free initial consultations and would be able to show you what options you have going forward. We cover some of the resources available when it comes to finding an attorney here.
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At A Glance
This Alert Affects:
Anyone who owns or leases a 2015-2018 Ford Edge and had issues with their vehicle’s flexplate or flywheel.
What’s Going On?
Attorneys working with ClassAction.org are investigating whether a defect is causing the flexplates and flywheels in 2015-2018 Ford Edges to break or crack unexpectedly. If a defect is suspected, the attorneys may be able to start a class action lawsuit.
What Could Indicate Issues with the Flexplate?
A broken or cracked flexplate could cause a clunking, rattling or grinding noise; poor fuel economy; and/or loss of power.
How Can a Class Action Help?
A class action lawsuit could help drivers get back money spent on repairs and force Ford to come up with a fix for the issue.
Attorneys working with ClassAction.org would like to speak to anyone who owns or leases a 2015-2018 Ford Edge and had issues with the flexplate or flywheel.
Complaints have surfaced that the flexplate can break or crack unexpectedly, necessitating costly repairs and putting drivers at risk for serious injury should their vehicle suddenly lose power during use. Now, attorneys are trying to determine whether a defect is behind the problem and, if so, whether a class action lawsuit can be filed.
Ford Edge Problems: What Are the Signs of a Broken Flexplate?
Typically, the most obvious sign of a cracked flexplate is a noise coming from the car while the engine is running. Some have described this noise as a knocking, clanking, clicking, grinding, rattling or chirping sound.
Other indications of a broken flexplate or flywheel include:
Vibrations in the driver’s seat when operating at normal speeds
Whining noise from the starter
Difficulty turning the starter
Poor gas mileage
Inability to start the car
When a vehicle’s flywheel or flexplate cracks, the car can suddenly lose power, putting the driver at risk for an accident.
A broken flexplate can also allow for metal pieces to become loose – and potentially expelled – if they are not contained within the vehicle. This presents a safety risk to other drivers, as well as pedestrians.
What Could Be Causing the Flexplates to Crack?
It is suspected that the flexplate may be structurally weak and unable to handle the considerable amount of stress and strain it endures during normal vehicle operation. If the flexplate cracks, the part cannot function as intended and the car may unexpectedly lose power, stall or fail to turn back on.
Attorneys have reason to believe that Ford knew or should have known about the flexplate problem from consumer complaints, pre- and post-release testing, information from dealerships and warranty department data. In August 2019, Ford released a technical service bulletin noting a rattling noise in certain 2015-2018 Ford Edge vehicles that was particularly noticeable while the cars were idling. The bulletin stated that “this may be due to a flexplate crack.”
Still, Ford has failed to recall the vehicles, offer a free suitable repair or reimburse vehicle owners for related expenses.
Ford Edge Drivers Complain of Rattling Noise, Costly Repairs
Drivers who experienced broken flexplates or flywheels in their Ford Edges have submitted complaints to online forums, as well as the National Highway Traffic Safety Administration (NHTSA). A sample of these complaints can be found below [sic throughout]:
Our 2015 Ford Edge recently started a rattle noise when we start the engine. The noise goes away when we start driving and comes back again when we stop in a signal or take turns…dealership told us they think it's a broken flexplate and they gave me an estimate of 6,000$-8,000$ to fix that issue…[After] reading a few other forum articles regarding this issue what I found out it is a very common issue for Ford, which is almost always a manufacturing fault.” — Kinza K., FordEdgeForum.com
I was driving during my normal routine…when a rattle noise suddenly started. It was not too loud in the beginning, but as I approached the house, the noise started getting louder and louder mostly when idling at stop signs or red lights, for example. The 2015 Ford Edge AWD 2.0 L ecoboost is 4.5 years old and has 66,000 miles. The day after, I took the car to a Ford dealership and was told that the flex plate was broken and so is pretty much everything that is attached to it including the crankshaft, torque converter, and fluid pump and that I would need to replace the whole engine.” — West Fargo, ND, CarComplaints.com
The Ford Edge has a cracked flexplate and emits a rattling noise and Ford will not address the problem. A cracked flexplate should not happen, let alone at 50K. The vehicle now sounds like a diesel and puts the driver and others at risk. Should the flexplate fail, the resulting damages and injuries could be deadly. This happens are startup and when slowing down.” — Spokane, WA, CarComplaints.com
At less than 40,000 miles the car started making a very load rattling noise when idling. The next day I took it to the ford dealership. 5 days later they said it was a cracked flywheel caused by an issue with the torque converter.” — NHTSA ID Number 11204923, Alberta, VA
The flex plate/flywheel has now failed for the 3rd time in less than 2 years. This is confirmed by an authorized ford dealership and still has no recall on this part that is clearly a manufacturer defect. The damaged flex plate has caused my 2015 ford edge to have a terrible rattling noise and causes concern for safety if this part where to break apart while driving causing the wheels or motor to lock up while in motion.” — NHTSA ID Number 11364639, Fairfield, PA
How Can a Class Action Lawsuit Help?
If filed and successful, a class action lawsuit could help drivers recover money for repair costs and force Ford to find a fix for the problem. Consumers may also be entitled to money for additional damages, such as loss of vehicle value and rental car costs, if applicable.