Lawsuit Investigation: Are Bank Client Associates Being Deprived of Overtime Pay?
Last Updated on April 14, 2023
Investigation Complete
Attorneys working with ClassAction.org have finished their investigation into this matter.
Check back for any potential updates and take a look at our open investigations here. The information on this page is for reference only.
Case Update
- April 14, 2023 – Investigation Closed
- The investigation into bank client associates being deprived of overtime pay has been closed. Thank you to everyone who reached out to share their experience.
If you are still interested in proceeding with legal action, we encourage you to speak with an attorney as soon as possible. They would be able to show you your legal rights and what options you have going forward. For an outline of what resources are available when it comes to finding a class action attorney, head over to our blog.
You can find a list of open investigations here and resources for everything you need to know about overtime pay on the U.S. Department of Labor’s website here.
At A Glance
- This Alert Affects:
- Anyone who works or has worked as a client associate for a major bank.
- What’s Going On?
- Attorneys working with ClassAction.org are investigating whether the country’s largest banks are providing their client associates with proper overtime pay and, if not, whether class action lawsuits can be filed.
- Can I Be Fired for Speaking Up?
- Federal law makes it illegal for an employer to fire or otherwise retaliate against employees simply because they exercised their legal rights.
- How Can a Class Action Help?
- A class action lawsuit could force a bank to change the way it pays its client associates and help workers recover unpaid overtime wages.
- What Else Should I Know?
- Depending on their employer, these employees may have also been called client services associates, registered client associates, wealth management client associates or registered associates.
If you work or have worked as a client associate for a bank, attorneys working with ClassAction.org want to speak with you.
They’re investigating whether some of the country’s leading financial institutions are paying proper overtime wages and, if not, whether a class action lawsuit can be filed to help those affected.
Before the attorneys can even consider taking legal action, however, they need to speak to as many current and former client associates as possible to learn more about the pay practices at the following banks.
- Wells Fargo
- JPMorgan Chase
- Citibank
- Bank of America
How Could Client Associates Have Been Underpaid?
Attorneys working with ClassAction.org are investigating whether banks across the country are underpaying their client associates by illegally failing to pay them for work performed before and after their scheduled shifts.
It is believed that most client associates are scheduled for five eight-hour shifts per week, bringing their total weekly hours to 40; however, attorneys are looking into whether additional work is being performed outside these hours and not being accounted for because it’s being performed off the clock.
It’s possible that some banks may even be implementing illegal company policies that effectively prohibit employees from reporting time worked outside their scheduled shifts, causing workers to lose out on both regular and overtime wages.
It’s important to keep in mind that under federal law, all time spent working must be paid – regardless of whether or not the worker is clocked in. Furthermore, company policies do not override federal and state laws, which require that if an employer knows or has reason to know an eligible employee is working overtime, they must be paid for it.
How Could a Class Action Lawsuit Help?
When an employer fails to pay for all time spent working, employees not only miss out on regular wages, but also time-and-a-half overtime pay should their total hours surpass 40 per week.
A class action lawsuit could help workers who missed out on proper pay recover the wages they were entitled to, but never received.
Furthermore, a successful case could force a bank to change any pay practices found to be illegal.
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