Clarity Debt Resolution Spam Phone Calls Lawsuit

Attorneys working with ClassAction.org are looking into whether a class action lawsuit can be filed against Clarity Debt Resolution over suspected violations of the Telephone Consumer Protection Act (TCPA).

Specifically, they believe Clarity Debt Resolution may have worked with United Lending to place illegal spam phone calls to numbers listed on the National Do Not Call Registry, a federal database of phone numbers to which telemarketers are not allowed to place unsolicited calls. The TCPA prohibits making certain types of telemarketing calls without obtaining the recipients’ prior written consent, and companies that violate the law could be on the hook to pay consumers $500 or even up to $1,500 per violation.

Clarity Debt Resolution Unwanted Calls Lawsuit

Clarity Debt Resolution Inc. has previously faced a proposed class action lawsuit claiming the company contracted with United Lending to place thousands of calls to consumers’ phone numbers without their consent—in violation of the TCPA.

According to the Clarity Debt Resolution lawsuit, the allegedly illegal spam phone calls were made using an artificial or prerecorded voice. The plaintiff said he received at least eight calls in September 2024 that went straight to voicemail and contained the following message [sic throughout]:

Hi there this is Amy I’m a senior underwriter with our approval department I’m just reaching out to let you know it appears we have a pre-approval for up to $72,000 with payments starting as low as $440 please give us a call back here at 866-659-0805 again that number is 866-659-0805[.]”

Per the case, the plaintiff was only able to identify which company left the voicemails by calling the phone number mentioned, after which he was allegedly connected with a United Lending agent who sent him a client service agreement for a Clarity Debt Resolution program.

The lawsuit argued that Clarity Debt Resolution, through United Lending, placed the unwanted calls “while knowingly ignoring the national do-not-call registry.”

The Clarity Debt Resolution lawsuit was dismissed in January 2025 after the court was informed that the plaintiff and defendant “resolved their case.”

TCPA Complaints About Clarity Debt Resolution

The Better Business Bureau (BBB) website has a list of Clarity Debt Resolution reviews and complaints, including several from consumers who claim to have received unwanted calls from the company. One individual stated in a complaint that their number had been on the federal Do Not Call list since 2007 and argued that Clarity owed them $3,000 for violations of federal law regarding unsolicited calls.

Below are several other Clarity Debt Resolution complaints from the BBB website [sic throughout]:

Clarity telemarketers call my cell phone 5-6 times per day. I have requested to be added to the Do Not Call list on multiple occasions and Ive added my number to the national Do Not Call registry. I do not want any service they provide and I do not need a loan. If the harassment continues, I will be seeking legal action.”
— 04/13/2025 Clarity Debt Resolution complaint, BBB.org

I have been receiving between two or three calls from individuals with various numbers leaving voicemails advertising consolidation loans. when I call back or answer as soon as say anything about not wanting a loan or that I want to be put on a do-not-call list they hang up without acknowledging my grievance. This has been going on to months to the point that I have empty my voicemail box weekly or no more can be left for me for my own personal or business needs. This is blatant harassment and breaks several laws and regulations concerning telecommunications and harassment.”
— 04/09/2025 Clarity Debt Resolution complaint, BBB.org

I asked them 3 times to remove my number and to remove me info completely since i dont consent to them having my information.”
— 03/27/2025, Clarity Debt Resolution complaint, BBB.org

Received a call from this number on July 30. I did not know who it was so I called back. I stated I did not need the service and not to call me again. I was told I would be removed from their list. 8/1/24 received another call. I again stated not to contact me.”
— 08/01/2024, Clarity Debt Resolution complaint, BBB.org

How Could a Clarity Debt Resolution Lawsuit Help?

If filed and successful, a lawsuit could help consumers recover money for any illegal spam phone calls they received. It could also force Clarity Debt Resolution to change its telemarketing practices and stop placing calls to numbers on the National Do Not Call Registry without consent.

Though there are no guarantees as to how much each person could get from a lawsuit, the TCPA provides that consumers could be owed $500 for each violation and $1,500 for violations that are found to be intentional.

Many TCPA lawsuits have resulted in settlements that allowed affected consumers to file claims for cash payments. For instance, a $3.5 million settlement was reached in early 2025 with United HealthCare Services to resolve a lawsuit that claimed the company used an artificial or prerecorded voice to place calls to consumers without their consent. Call recipients were expected to receive between $50 and $125 depending on how many valid claims were filed.

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