Anyone who owns or leases a 2010-2015 Cadillac SRX and had issues with their car’s headlights.
What’s Going On?
Allegations have surfaced that a defect in the headlights allows them to accumulate moisture to the point where they no longer output light. Attorneys working with ClassAction.org would like to speak to drivers who had this issue so they can learn more about the problem and determine whether a class action can be filed.
How Can a Class Action Help?
A successful case could force GM to issue a recall to remove and replace any defective components and provide compensation for previous headlight repairs, as well as for the cars’ loss in value.
October 10, 2019
Attorneys working with ClassAction.org no longer need to hear from people who had problems with their Cadillac headlights. The information on this page is for reference only. Please view our open list of investigations here.
Attorneys working with ClassAction.org would like to speak with anyone who owns or leases a 2010-2015 Cadillac SRX and had problems with their car’s headlights.
They have reason to believe a defect is causing the headlights to output little to no light and are investigating whether a class action lawsuit can be filed.
What Problems Are People Reporting?
People have reported a number of problems with the headlights on their Cadillac SRXs, including the following:
Very dim or no light output, resulting in low visibility at best
Moisture accumulation behind the headlights, especially when it rains
Condensation in the headlights, especially in humid weather
Headlights that “look grey” and fog up even after being cleaned
What’s Causing Issues with the Headlights?
It has been alleged that the seals in the headlight assemblies deteriorate prematurely, which can allow for moisture to accumulate behind the lenses and damage the headlights’ internal components. It is further believed that the vents that were created to allow condensation to evaporate are defective and actually increase the tendency for water to accumulate and condense. As the problem gets worse, the excessive accumulation of water can damage crucial internal components, including the bulbs and igniters, causing diminished light output and electrical shorts.
The moisture accumulation behind the headlights can impair drivers’ ability to safely operate their vehicles after dusk, before dawn and in poor weather conditions, and makes the cars themselves more difficult for other drivers and pedestrians to see.
Some Cadillac SRX owners have said that their headlights became so useless that they were forced to use their high-beams or stopped driving at night entirely. Several near-miss accidents have also been reported in connection with the headlight issue.
How Could a Class Action Help?
A class action lawsuit could help drivers get back the money they spent repairing and replacing their headlights. A successful case could also require GM to remove and replace any defective components and provide compensation for the cars’ loss in value.
Did General Motors Ever Issue a Recall?
No. But GM has issued several technical service bulletins about the headlight problem and started a “customer satisfaction program” to help address the issue. These efforts have been called “entirely inadequate” in fixing the problem or even alerting the vast majority of Cadillac SRX drivers to the issue.
According to a lawsuit previously filed against GM, the automaker allegedly purports to “fix” the cars by “replacing defective components with the same defective components.” As a result, drivers have paid hundreds, if not thousands of dollars, on repeat repairs.
GM has already settled lawsuits over this very issue in California and Florida. Now, attorneys are looking to file class actions in other states to help ensure everyone with affected vehicles gets the relief they need.