Thank you to everyone who reached out to us in regard to their Blendtec blenders. At this point, attorneys working with ClassAction.org believe they’ve heard from enough people who experienced leaking and other problems with their blenders and have therefore closed their investigation into this matter. If there are any further updates, such as the filing of a lawsuit or the re-opening of this investigation, they will be posted to this page.
The information below was posted when this investigation began and remains for reference only.
At A Glance
This Alert Affects:
Anyone who purchased a Blendtec blender since 2015 and experienced leaking jars, smoking, odors, grinding or other signs of malfunction.
What’s Going On?
Attorneys are looking into whether Blendtec blenders are made with a defective gasket or bearing that causes the appliances to leak or malfunction. They need to speak with people who had issues with their blenders to learn more about the problem and see if a class action lawsuit could be filed.
How Could a Lawsuit Help?
A class action lawsuit, if successful, could help people get money back for their leaking blenders and force Blendtec to fix the bearing or gasket issue.
Attorneys working with ClassAction.org want to hear from people who experienced leaking, smoking, odors, grinding or other issues with their Blendtec blenders.
A number of Blendtec blender owners have reported leaking and other problems, and attorneys are looking into whether a defective bearing or gasket is to blame. If so, they may be able to file a class action lawsuit to help address the issue.
But before a lawsuit can be considered, more people need to come forward to share their experiences. You may be able to help get a class action lawsuit underway.
What Problems Have Been Reported?
Blendtec blender users have posted complaints online about leaking, smoking, grinding and other issues with their blenders, even within a year of purchase. According to some reviews, Blendtec has not always honored customers’ warranty claims when their blenders leaked or malfunctioned.
Attorneys are investigating whether some Blendtec blenders are made with defective ball bearings, which could degrade over time and cause the shredding, grinding or burning rubber odor mentioned in many online complaints. A defective or degraded gasket could also cause a blender’s contents to leak, as some users have reported.
The following is a sample of complaints that were posted online by Blendtec users [sic throughout]:
The gaskets on both jars melted. Liquid drained out the bottom. I've looked up reviews and this seems to happen a lot. Terrible performance for a $300.00 blender. I haven't called the company yet. There are mixed reviews about that. Some people got their money back and others didn't.” — nyah, Amazon.com
Cannot recommend this blender as over time the gasket around the spindle at the bottom of the jar will shed into pieces. These small rubber/plastic pieces end up in your food. This happened to us after about 2 years of use, and many others have documented this happening on the internet…” — Jeremy, Amazon.com
I ordered this as a gift for my fiancé, but just after 5 weeks it seems to be leaking from the bottom when blending. It may be a rubber seal issue. I would not recommend this product as a $200 blender should not leak.” — April Reinert, Amazon.com
While it does do the thing it was supposed to do: blend things, it smells bad doing it. the seal at the base of the jar leaks and now smells like used underwear after.” — Preston Hawkes, Amazon.com
The Blendtec was broken when we received it. This was not from shipping but from the manufacturer. The gasket was leaking water like other reviews have mentioned. We returned to Amazon with no issues but are still disappointed. We are gonna go with Vitamix instead now. Wish Blendtec would fix their issues.” — Amanda, Amazon.com
I was super excited to get a Blendtec a few years back, but that excitement has faded to disappointment. I could have a Vitamix and two ninjas for what I have paid for this and replacement jars. Everyone I know that owns one, and I mean everyone has the same issue with the the jar locking up and splattering gooey bits of rubber everywhere. I gave it two stars because it blends like a champ, until it destroys itself.” — Sad_Margarita_Fan, Blendtec.com
If you're looking for a long investment, I'd look elsewhere. We bought 3 total models. We had a model quit right after the 3-year warranty ended and another that would cost $350 + shipping to send it in to be repaired. When we told the rep that it was giving off an electrical odor, they thought nothing of it. Would I buy again? Nope.” — Unsatisfied Customer, Blendtec.com
How Can a Class Action Help?
A class action lawsuit, if successful, could help consumers get back some of the money they paid for their Blendtec blenders. It could also force the manufacturer to recall the appliances or to fix the gasket and/or bearings issue.