Thanks to everyone who helped contribute to this investigation. At this point, attorneys working with ClassAction.org are no longer interested in hearing from people who had issues with the power steering in their Chevy and GMC vehicles. To see a list of open investigations, please visit this page.
At A Glance
This Alert Affects:
Anyone who owned or leased a 2015 to 2018 Chevy Traverse, Chevy Colorado, GMC Canyon, or GMC Acadia vehicle and experienced power steering problems.
What’s Going On?
Drivers have reported that the power steering in these vehicles tends to fail after about 30,000 miles. Attorneys are investigating whether a class action lawsuit can or should be filed over the issue.
How Can a Lawsuit Help?
A class action lawsuit could help drivers recover money they spent on repairs and force General Motors (GM) to warn people about the problem.
Drivers have reported that model year 2015 to 2018 Chevrolet Traverse, Chevrolet Colorado, GMC Canyon, and GMC Acadia vehicles begin to experience power steering failure at around 30,000 miles.
In light of these complaints, attorneys working with ClassAction.org are investigating whether a class action could be filed against General Motors.
Complaints About Power Steering
Drivers of Traverse, Colorado, Canyon and Acadia vehicles have written hundreds of online complaints in which they say their trucks started experiencing power steering problems at low mileage.
Many of the drivers have even voiced safety concerns, with some reporting that they were in accidents because of the power steering failures.
When drivers take their cars in for repairs, however, the dealership often can’t duplicate the problem or has the customer pay for costly part replacements that aren’t covered under warranty, according to the complaints.
We’ve included some of the complaints below [sic throughout]:
Auto has 31000 miles on it and the power steering pump has failed. Power steering would work intermittently and sometimes fail completely. Very dangerous situation.” — 2015 GMC Acadia, January 20, 2019, CarComplaints.com
On 12/29.2015 at approximately 8:00 am on a clear bright day I was driving near my my home returning from and errand. I was approximately 90% through a slight right turn when the electronic power steering went out causing the vehicle to leave the road, continue down a ditch hitting a concrete drive, concrete mail box and a power pole. The vehicle was totaled and I had soft tissue bruising, cuts and abrasions.” — 2016 GMC Canyon, December 29, 2015, CarComplaints.com
Drives just fine, after parking, electronic power steering becomes inoperative, warning message of "power steering, drive with care" appears, steering becomes extremely difficult. No injuries caused by this...yet. I have taken it to dealer for fix, but they couldn't duplicate the problem, so I drive it again until it happens. I hope they're not waiting for an injury or a death before they fix this problem.” — 2016 Chevy Colorado, February 1, 2018, CarComplaints.com
I have owned this truck for less than 4 months, bought it brand new off the show room floor. I was driving today to pick up lunch on a city street when an error message appeared saying caution, power steering and suddenly it was impossible to steer the vehicle. I had to carefully drive and pull over to the side of the road.” — 2018 Chevy Traverse, February 7, 2018, CarComplaints.com
Has There Been a Recall?
General Motors LLC issued a recall for certain model year 2015 Chevrolet Colorado vehicles manufactured between January 6, 2015 and March 17, 2015 and model year 2015 GMC Canyon vehicles manufactured between January 6, 2015 and March 19, 2015. According to the recall notice, a poor electrical connection in the vehicles’ steering gear connector could cause a loss of power steering.
It’s believed that GM has not corrected this problem in newer model years, and that the Chevrolet Traverse and GMC Acadia suffer from the same defect. Yet, GM has apparently refused to issue a recall for these vehicles or expand the previous recall.
How Can a Class Action Lawsuit Help?
A class action lawsuit, if successful, could force GM to repair affected vehicles and even reimburse drivers who already spent money on repairs.