iPhone 3G Defects - Cracks & Operating Problems
Apple iPhone 3G
The iPhone 3G is a multimedia smartphone with a virtual keyboard, touch screen, camera, and internet connectivity. It is design and marketed by Apple Inc, in conjunction with AT&T, which provides the service plans and network on which the phone functions. The iPhone is incredibly popular, and the 3G model is advertised as being "Twice as Fast," and "Half the Price," and earlier models.
There are two primary consumer complaints about the iPhone, which serve as the basis for iPhone product defect claims. The first is the formation of hairline cracks on the iPhone's housing due to normal and regular use, despite the express warranties provided by Apple Inc regarding the quality and durability of the phone. Claims against Apple assert that, despite the fact that Apple was aware of the defective nature of the iPhone and that consumers have experienced repeated instances of cracked housing, Apple has allowed the defective iPhone to be sold to the public and have continued their marketing efforts.
The second aspect of the iPhone litigation against both Apple and AT&T has to do with the iPhone 3G's failure to properly operate on the 3G network as advertised. Both Apple and AT&T have made numerous express warranties about the quality and compatibility of the 3G network protocol or standard included in the iPhones. However, the lawsuit asserts that the 3G network, even in areas supposedly rich in 3G support and coverage, is not sufficient to handle the use of the phones, resulting in many iPhone 3G users being "bumped" down to the slower 2G EDGE network. Claims against Apple and AT&T assert that they repeatedly misrepresented the performance of the 3G network and that subsequent firmware updates have failed to correct the problem.
The bottom line is that the phones allegedly fail to operate as advertised and specified, that Apple and AT&T were aware or should have been aware of these problem, but failed to correct them and have continued to market the defective iPhone to the public. If you own an iPhone 3G which has developed hairline cracks in the course of ordinary use or which fails to properly function on the 3G network as advertised, then you may eligible to participate in the iPhone litigation.